Employer Tool Kit
Download helpful tips and resources
| Name | Description | Goals |
| Employer Toolkit | Healthy Mind Menu was created by top chefs, industry leaders and mental health | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Name | Description | Themes |
| download your free hmm resources | This pack includes printable posters for staff areas and customer-facing spaces. | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Name | Description | Theme |
| Crisis mental health support | If you or someone you work with is impacted by crisis, grief, or suicide, free and confidential support is available. These resources help hospitality teams respond safely and confidently during crisis, grief, or high-stress situations. | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Wellbeing Champion Role Description | A Wellbeing Champion is a staff member who helps promote mental health, safety and positive culture within the venue. They act as a point of contact for wellbeing initiatives, help normalise healthy conversations, and support small actions that strengthen the workplace | Mental Health & Wellbeing in Hospitality – Perth & WA |
| WHS Psychosocial Safety Checklist | This checklist helps hospitality venues meet psychosocial safety requirements under the Work Health and Safety Act 2020 (WA). Use it regularly to identify risks, strengthen culture, and protect staff wellbeing. | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Name | Description | Theme |
| HMM-FactSheet1 | The hospitality industry faces unique pressures that make workers more vulnerable to mental health challenges. These risks are recognised under the Work Health and Safety Act 2020 (WA) as psychosocial hazards that must be managed by employers. | Mental Health & Wellbeing in Hospitality – Perth & WA |
| HMM-FactSheet2 | Customer incivility and emotional labour are two of the most significant stressors in | Mental Health & Wellbeing in Hospitality – Perth & WA |
| HMM-FactSheet3 | Fatigue is one of the most common and high-risk challenges in hospitality. Long hours, late finishes, double shifts and unpredictable rostering can significantly impact safety, performance and staff wellbeing. Understanding the early warning signs helps employers prevent burnout, reduce errors and support a healthier team. | Mental Health & Wellbeing in Hospitality – Perth & WA |
| HMM-FactSheet4 | Grounding techniques help hospitality staff stay calm, focused, and steady during high-pressure or fast-paced shifts. These tools support emotional regulation, reduce stress, and help prevent overwhelm in moments of customer intensity, fatigue, or heat-of-service pressure. | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Name | Description | Theme |
| Back | Let’s Keep Mental Health | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Front-1 | THANKS FOR SUPPORTING A SAFE AND WELCOMING VENUE | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Front-2 | THANKS FOR SUPPORTING A SAFE AND WELCOMING VENUE | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Front-3 | THANKS FOR SUPPORTING A SAFE AND WELCOMING VENUE | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Front-4 | THANKS FOR SUPPORTING A SAFE AND WELCOMING VENUE | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Front-5 | THANKS FOR SUPPORTING A SAFE AND WELCOMING VENUE | Mental Health & Wellbeing in Hospitality – Perth & WA |
THANKS FOR SUPPORTING A SAFE AND WELCOMING VENUE | Mental Health & Wellbeing in Hospitality – Perth & WA | |
| Menu-3 | PSYCHOLOGICAL THERAPIES ARE A GREAT SOURCE OF STRENGTH, BUILDING PROTEIN FOR THE MIND | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Poster-pack | This pack includes printable posters for staff areas and customer-facing spaces. | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Pyramid-3 | Pirami | Mental Health & Wellbeing in Hospitality – Perth & WA |
RECOMMENDED ONLINE | Mental Health & Wellbeing in Hospitality – Perth & WA | |
| Name | Description | Themes |
| 5Min_PreShift_CheckIn | 5-Minute Pre-Shift | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Debrief_Script_Difficult_Shift | A debrief helps staff process challenging moments, reset emotionally, and finish | Mental Health & Wellbeing in Hospitality – Perth & WA |
| How_to_Ask_About_Burnout_or_Fatigue | Burnout and fatigue are common in hospitality due to long hours, customer load, fast pace and emotional labour. | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Notice_Ask_Guide_Script | This script helps supervisors support staff who may be stressed, overwhelmed, or not themselves. | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Responding_to_Customer_Aggression | Customer aggression is a common challenge in hospitality. This script helps supervisors support staff before, during, and after difficult customer interactions. | Mental Health & Wellbeing in Hospitality – Perth & WA |
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