Help and Resources
Reach out and connect with others!
Mental Health Phone Services
Live Chat, Online Forums & Professional Services
Helpful Mobile Apps
Mental Health Phone Services
| Organisation | Contact | Description |
| Beyond Blue | t: 1300 22 4636 w: beyondblue.org.au(External link) | 24/7 support for mental health and wellbeing via phone, web chat and online. |
| Lifeline Australia | t: 13 11 14 w: lifeline.org.au(External link) | 24/7 crisis support and suicide prevention services. |
| Suicide Call Back Service | t: 1300 659 467 w: suicidecallbackservice.org.au(External link)(External link) | 24/7 telephone crisis support for people at risk of suicide, carers and bereaved, as well as online resources and information. |
| MensLine Australia | t: 1300 78 99 78 w: mensline.org.au(External link) | 24/7 telephone and online support, information and referral service for men. |
| Kids Helpline | t: 1800 55 1800 w: kidshelpline.com.au(External link) | 24/7 telephone counselling for young people under 25 years. |
| headspace Australia | t: 1800 650 890 w: headspace.org.au(External link) | Telephone and web chat for young people aged 12 to 25 years. |
| QLife | t: 1800 184 527 w: qlife.org.au(External link) | Telephone and online chat support service for lesbian, gay, bisexual, trans and/or intersex (LGBTI) communities. |
| Relationships Australia | t: 1300 364 277 w: relationships.org.au(External link) | Relationships Australia offers a broad range of services to individuals, families and communities throughout the country. |
| Butterfly Foundation | t: 1800 334 673 w: butterfly.org.au(External link) | Support for people affected by eating disorders via telephone, web chat or email. |
| Carers Australia | t: 1800 422 737 w: carersaustralia.com.au(External link) | Carer gateway of practical advice and connection with local carer services. |
| SANE | t: 1800 187 263 w: sane.org(External link) | Resources, forums and support for people affected by complex mental health issues. |
| National Debt Helpline | t: 1800 007 007 w: ndh.org.au(External link) | Financial counselling advice for financial hardship. |
| Counselling Online | w: counsellingonline.org.au(External link) | 24/7 support for anyone affected by alcohol and other drugs. |
| Gambling Help Online | t: 1800 858 858 w: gamblinghelponline.org.au(External link) | 24/7 support for anyone affected by gambling. |
| Wellmob | w: wellmob.org.au(External link) | Social, emotional and cultural wellbeing online resources for Aboriginal and Torres Strait Islander People. |
Live Chat, Online Forums & Professional Services
| Organisation | Description | Format |
| Mindspot Clinic | Free, online, personalised mental health care, courses and professional 1:1 support. | Online Assessment, Feedback, Consultation, Self-Help Courses |
| ReachOut PeerChat | Ages 15-25 | Text Chat |
| Beyond Blue WebChat | Private, safe space to get one-on-one mental health help from our qualified counsellors. Most chats last for around 20 minutes. | Counselling, Live Chat |
| eHeadspace | 12 to 25 year olds. 9am to 1am Eastern Standard Time | Counselling, and Live Chat |
| BeyondBlue Online Chat | 3pm to 12am Eastern Standard Time | Live Chat |
| Youth beyondblue online chat | 3pm to 12am Eastern Standard Time | Live Chat |
| Lifeline | 7pm to 12am Eastern Standard Time | Live Chat |
| Butterfly | Eating disorders. Monday-Friday 8am to 9pm AEST | Live Chat |
| LifelineWA Crisis Text Service | (24/7) Text 0477 13 11 14 | Crisis Text |
| Sane Australia forums | Our moderated Forums are a supportive community where you can chat with others in similar situations. Join a discussion or start a new one today. | Forum |
| Read, share and learn from people who understand what you’re going through. | Forum | |
| ReachOut.com online forums | 14 to 25 year olds | Forum |
| Nicola Mitchell | Hospitality Senstivie Pyschologist in Perth | Psychologist |
Helpful Mobile Apps
| App Name | Description | Goals |
| Calm Harm | Calm Harm provides tasks that help you resist or manage the urge to self-harm. You can add your own tasks too. | , , |
| Headspace | Headspace is meditation made simple. The app takes you through the basics of meditation, with progress pages | , ,, , , |
| Breakup Shakeup | Breakup Shakeup provides ideas for fun, easy things to do to help you cope after a breakup. | Improve relationships |
| I Am Sober | I am Sober is an addiction buddy useful for quitting any activity or substance. With daily tracking, advice and quotes | , , , |
| MoodMission | MoodMission helps you learn new and better ways of coping with low moods and anxiety. Tell MoodMission how you’re feeling. | , , |
| Nike+ Run Club | The Nike+ Run Club app tracks your run and helps you reach your goals, whether it’s running your first race or setting a new PB. | Boost fitness |
| Self-Help for Anxiety Management (SAM) | Self-Help for Anxiety Management (SAM) offers a range of self-help methods to help you manage anxiety. | , |
| Stop, Breathe and Think | The Stop, Breathe and Think App is designed to help you be more mindful and compassionate using a meditation guide. | , |
| What’s Up? | What’s Up? can help you cope with anxiety, stress and feelings of depression. It has interactive games, forums, thought tracking… | ,,,,, |
| Smiling Mind | Smiling Mind is a meditation app for young people. It has been developed by a team of psychologists and uses mindfulness… | ,,, |
| SuperBetter | SuperBetter is a tool created by game designers to help you build resilience and get stronger, happier and healthier. | , |
| Zombies, Run! 5k Training | Zombies, Run! 5k Training is an immersive running game and audio adventure. It helps you stay motivated | , , , |
| Daybreak | Change your relationship with alcohol through Daybreak, a personalised mobile app that helps you reclaim control and develop… | , , |
| Insight Timer | Insight Timer is a popular relaxation app that uses guided meditations, music and talks to help with sleep, relaxation and… | ,, , |
| Onlyhuman | Onlyhuman is an app to help you feel better in your everyday life. Onlyhuman’s formula is to use short films and simple tasks… | , , |
Listen, read and download helpful tips and resources
Podcasts
Books
Mental Health Info Sheets/ Posters
Healthy Mind Menu Videos
Podcasts
| Name | Description | Theme |
| Back of House, Front of Mind | Presented by Healthy Mind Menu, an industry-led initiative that aims to improve lives and normalise conversations around mental health for those working in the hospitality industry. | Mental Health & Wellbeing in Hospitality – Perth & WA |
| Deep In The Weeds | The Deep in the Weeds podcast with Anthony Huckstep features conversations with chefs, food producers and the hospitality industry. | Change the conversation of food in Australia and globally |
| Dirty Linen Food Podcast with Dani Valent | Hosted by Australian journalist Dani Valent. A respected restaurant critic and food industry reporter in her home town of Melbourne, Dani is a keen, compassionate observer of restaurants and the people who bring them into being. | Conversations with individuals and in investigating pressing issues. |
| Fishtales: a seafood podcast | The Fishtales Seafood podcast with John Susman tells the stories of the catchers, growers, sellers and servers of seafood around the world. | Seafood podcast |
| The Crackling, a food podcast | Hosted by Anthony Huckstep in conversation with Australia’s best chefs, artisan producers, butchers and pork producers. | Chefs, artisan producers, butchers, and pork producers. |
| The Producers Food Podcast | Listen to find out where your food comes from. Food journalist hosts Dani Valent and Anthony Huckstep share the stories of farmers and food artisans. | Telling the stories of producers, farmers, growers, and makers. |
| Over a Glass with Shanteh Wale, a wine and drinks podcast | Podcast with Shanteh Wale exploring the personalities, stories and landscape of the wine and drinks business. | Wine and Bervage Businesses |
| LowKey by Oaky | For hoteliers, hotel revenue managers, and hotel professionals looking to enhance their industry knowledge and expertise | Relationships Australia offers a broad range of services to individuals, families and communities throughout the country. |
| Principle of Hospitality | A straight-talking, ethically-minded, reliable online source of information and inspiration for people in the hospitality industry. | Inspiration and Ethics |
| Slammed Hospitality Talk | Conversations with movers and shakers within the Hospitality industry. | Industry Conversations |
| The Hospopreneurs | The Hospopreneurs Podcast explores creativity and innovation across the hospitality, food and beverage ecosystem – from agriculture and | Innovation |
| The Michelle Pascoe Hospitality Podcast | This podcast is for those in the Hospitality industry creating unforgettable guest experiences that ignites the potential in themselves and their team. Turning guests into advocates. | Guest Exerience |
| The Unbearable Lightness of Being Hungry | Lee Tran Lam quizzes chefs, critics, bar staff and other people from the food world about their dining habits, war stories and favourite places to eat and drink in Sydney. | Sydney Hospitality |
| HospoX Podcast | Untold stories of the hospitality industry; the good, the bad & the ugly! Featuring real-life and often hilarious stories straight from the hospo trenches. | Conversations in Hospitality |
| RAW | Dive into the highs & lows of hospitality with business owners, managers & chefs who have been in the thick of it, love what they do and wouldn’t trade it for the world. | Storytelling and Conversations in Hospitality |
Books
| Book | Description | Quote |
| Down and Out in Paris and London, by George Orwell | a story here that reveals the journey of working your way up through the hospitality industry and the importance of thinking about the staff at all levels of a business. | “It is curious how people take it for granted that they have a right to preach at you and pray over you as soon as your income falls below a certain level.” |
| Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara | Illustrates how surpassing expectations can take your service-based business to the next level. Through a collection of anecdotes and firsthand experiences, it imparts valuable insights into customer service, as well as employee management. | “Tell them what you’re going to tell them, tell them, then tell them what you’ve told them.”― |
| The 7 Habits of Highly Effective People by Stephen R. Covey | A principle-centered approach to both personal and interpersonal effectiveness. Rather than focusing on altering the outward manifestations of your behavior and attitudes, it aims to adapt your inner core, character, and motives. | “Sow a thought, reap an action; sow an action, reap a habit; sow a habit, reap a character; sow a character, reap a destiny.” |
| I Like Giving: The Transforming Power of a Generous Life by Brad Formsma | Choosing to live a generous life can transform you and the world around you. Something incredible happens when giving becomes your own idea, not something you do out of duty or obligation. | “What you think about affects who you become. It affects your relationships and the people you attract into your life. Keeping your focus on what you do have, what you have been given, and the good things in your life will make you happier and more grateful and will empower you to become a generous person yourself.” |
| Setting the Table: The Transforming Power of Hospitality in Business by Danny Meyer | Famous restaurateur Danny Meyer explains how to develop a great restaurant. Drawing on his own experiences of working his way to the top of the industry, he outlines the sheer power of great hospitality and the wondrous success it can bring. | “The only way a company can grow, stay true to its soul, and remain consistently successful is to attract, hire, and keep great people.” |
| Food Lover’s Companion | This is an encyclopedia of anything you might find either in the kitchen or on a menu in a restaurant. This is a great resource for eager cooks, but also for FOH staff that doesn’t understand certain menu items, pronunciations, origins of dishes, etc. They have a variety of additions and they’re all quite useful. | |
The Flavor Bible (and others)
| Drawing on dozens of leading chefs’ combined experience in top restaurants across the country, Karen Page and Andrew Dornenburg present the definitive guide to creating “deliciousness” in any dish | “The preparation, cooking, and eating of food is a sacrament. Treating it as such has the potential to elevate the quality of our daily lives like nothing else.” |
| Kitchen Confidential by Anthony Bourdain | An insight into life in the restaurant business. Full of larger-than-life tales about Anthony Bourdain’s life of sex and drugs and haute cuisine, it gives us a no-holds-barred taste of what goes on behind the kitchen door. | “Assume the worst. About everybody. But don’t let this poisoned outlook affect your job performance. Let it all roll off your back. Ignore it. Be amused by what you see and suspect. Just because someone you work with is a miserable, treacherous, self-serving, capricious and corrupt asshole shouldn’t prevent you from enjoying their company, working with them or finding them entertaining.” |
| LifelineWA Crisis Text Service | (24/7) Text 0477 13 11 14 | Crisis Text |
| Leaders Eat Last: Why Some Teams Pull Together and Others Don’t by Simon Sinek | Simon Sinek argues that great leaders create an environment where their followers feel safe enough to open up and give their all on the job. | “And when a leader embraces their responsibility to care for people instead of caring for numbers, then people will follow, solve problems and see to it that that leader’s vision comes to life the right way, a stable way and not the expedient way.” |
Raise the Bar: An Action-Based Method for Maximum Customer Reactions | A super experienced restaurateur (former) and consultant and has been helping save bars and restaurants for years. His entrepreneurial mindset provides the perfect actionable ways for all of us to create dynamic customer reactions — the kinds that turn customers into raving fans | “No matter how far society “progresses,” our thirst for community and connection will never diminish. Bars satisfy this need.” |
| Life, on the Line: A Chef’s Story of Chasing Greatness, Facing Death, and Redefining the Way We Eat by Grant Achatz | The prognosis grim, Grant undertook an alternative treatment of aggressive chemotherapy and radiation that ravaged his body and left him without a sense of taste. Tapping into his profound discipline and passion, he trained his chefs to mimic his palate and learned how to cook with his other senses. | Forum |
| The Michael Ruhlman Collection by Michael Ruhlman | ‘The Making of a Chef’ is Ruhlman’s experience attending the Culinary Institute of America as a journalist, and ‘The Soul of a Chef’ walks you through the lives of several chef greats including Thomas Keller and Michael Symon (before he was ‘Michael Symon’) —it is an inspiring read. | “You cook with your senses,” he said when someone did something stupid. “And one of those senses is common sense.” |
Mental Health Info Sheets/ Posters
| Category | Organisation | Themes/ Ideas |
| Nutrition | Nutrition Australia & Healthy Eating | healthy eating on a budget, Diabetes, Balancing energy in and energy out, family breakfast ideas, iron…etc |
| Sleep | Adult and ageing, Body clock, sleep tips, insomnia, mental health and sleep etc… | |
| Sleep | Headspace | Getting enough sleep, sleep and your mood |
| Social Connection | Mindnwise Innovation | The importance of social connection, improve the quality of your life |
| Mental Health & Wellbeing | Beyond Blue Resource Library | Anxiety, depression, suicide, wellbeing, and workplace and perinatal mental health. |
| Mental Health | Blackdog Fact Sheets | Depression, Bipolar disorder, Anxiety & stress, Wellbeing, Seeking help, e-Mental health for GPs, Specific treatments |
| Physical Movement | Mental Health Council of Australia | Be active for your mental health |
| Mental Health | Lifeline WA Fact sheets | Depression, Anxiety, Addiction, Supporting Others…. |
| Mental Health | SANE | Easy-to-read information on complex mental health issues |
| Alcohol, Tabacco & other drugs | Australian Institute of Health and Welfare | 17 fact sheets highlight insights into selected drug types and priority populations. |
| Physical Movement | Physical activity and sedentary behaviour guidelines – adults (18 to 64 years) – fact sheet | Information and advice for adults about how much physical activity they should do each day, and about minimising sedentary behaviour. |
| Zombies, Run! 5k Training | Zombies, Run! 5k Training is an immersive running game and audio adventure. It helps you stay motivated | , , , |
| Daybreak | Change your relationship with alcohol through Daybreak, a personalised mobile app that helps you reclaim control and develop… | , , |
| Insight Timer | Insight Timer is a popular relaxation app that uses guided meditations, music and talks to help with sleep, relaxation and… | ,, , |
| P | Onlyhuman is an app to help you feel better in your everyday life. Onlyhuman’s formula is to use short films and simple tasks… | , , |
Healthy Mind Menu Videos
| App Name | Description | Goals |
| Calm Harm | Calm Harm provides tasks that help you resist or manage the urge to self-harm. You can add your own tasks too. | , , |
| Headspace | Headspace is meditation made simple. The app takes you through the basics of meditation, with progress pages | , ,, , , |
| Breakup Shakeup | Breakup Shakeup provides ideas for fun, easy things to do to help you cope after a breakup. | Improve relationships |
| I Am Sober | I am Sober is an addiction buddy useful for quitting any activity or substance. With daily tracking, advice and quotes | , , , |
| MoodMission | MoodMission helps you learn new and better ways of coping with low moods and anxiety. Tell MoodMission how you’re feeling. | , , |
| Nike+ Run Club | The Nike+ Run Club app tracks your run and helps you reach your goals, whether it’s running your first race or setting a new PB. | Boost fitness |
| Self-Help for Anxiety Management (SAM) | Self-Help for Anxiety Management (SAM) offers a range of self-help methods to help you manage anxiety. | , |
| Stop, Breathe and Think | The Stop, Breathe and Think App is designed to help you be more mindful and compassionate using a meditation guide. | , |
| What’s Up? | What’s Up? can help you cope with anxiety, stress and feelings of depression. It has interactive games, forums, thought tracking… | ,,,,, |
| Smiling Mind | Smiling Mind is a meditation app for young people. It has been developed by a team of psychologists and uses mindfulness… | ,,, |
| SuperBetter | SuperBetter is a tool created by game designers to help you build resilience and get stronger, happier and healthier. | , |
| Zombies, Run! 5k Training | Zombies, Run! 5k Training is an immersive running game and audio adventure. It helps you stay motivated | , , , |
| Daybreak | Change your relationship with alcohol through Daybreak, a personalised mobile app that helps you reclaim control and develop… | , , |
| Insight Timer | Insight Timer is a popular relaxation app that uses guided meditations, music and talks to help with sleep, relaxation and… | ,, , |
| Onlyhuman | Onlyhuman is an app to help you feel better in your everyday life. Onlyhuman’s formula is to use short films and simple tasks… | , , |
HEALTHY MIND MENU VIDEOS
Module 1 – Introduction – Sleep
Module 1 – Exercise 1 Belly Breathing
Module 1 – Exercise 2 Body Scanning
Module 2 – Introduction – Nutrition
Module 2 – Exercise 1 Mindful Eating
Module 3 – Introduction – Connection
Module 3 – Exercise 1 Write a list
Module 3 – Exercise 2 Carry a Smile
Module 4 – Introduction – Physical Exercise
Module 4 – Exercise 1 Stretching
Module 5 – Introduction – Downtime
Module 5 – Exercise 1 Meditation
Industry leader tips – Andy Freeman
Industry leader tips – Danny Savage
POSTERS
Coping with stress during COVID-19
ADDITIONAL RESOURCES
Sleeping well for a healthy headspace
Nutrition Australia Fact Sheets
The Importance of Social Connection
Exercise your way top wellbeing
Australian Government Health Website
Government COVID-19 Mental Health Website
REGISTERED CHARITY TICK
The Registered Charity Tick aims to gives reassurance to the public that the charity is transparent and accountable and listed on the ACNC Charity Register.
